Passenger Facilitation (Porter) Services (PFS)

Passenger Facilitation Services (PFS) which is also known as "Passenger Porter Services" are available in Islamabad International Airport - IIAP on 24/7 basis to facilitate and comfort of passengers. Porter is also assist to get you and your luggage where you need to go, quickly, conveniently and by the shortest route. This service is very much appropriate for the following travelling passengers having heavy and extra Luggage (but not limited):

PFS / Porter Counter:

No matter which airline you fly with, Porters are only available for a Fee / charges in various PFS Counters situated at designated places, as mentioned below;

For Arriving Passengers:

  • • Domestic Arrival lounge (near arrival Belt No. 7)
  • • International Arrival Lounge (after Custom Counter)

For departing Passengers:

  • • Domestic Concourse Area at level-III
  • • International Concourse Area at level-III

PFS / Porter Charges;

  • • Domestic Passengers..............................Rs. 200/-
  • • International Passengers.........................Rs. 400/-

Passenger Guide / Cautions for Passengers:

  • • Please acquire the porter ONLY from above designated PFS Counter
  • • Do not forget to take fresh Copen Slip from Counter Staff
  • • Ensure the Porter Slip (with printed Serial Number) dully fill with your Flight Number, Date/Time, and Helper/Porter Number, etc…
  • • Take this Slip on your custody, do not return to the Helper/Porter
  • • Porter charges only to be given one-time only at the counter against the coupon slip.
  • • Emphasis only on the services of concerned Porter (available on designated uniform) available by the counter.

Complimentary Trolleys

Passenger baggage trolleys are available at designated place on complimentary basis alongside the drop lane and in front of briefing areas

Appx.2200 no of Trolleys are available for passengers at Islamabad International Airport

Complimentary Trolleys

Special Care for old / disable citizens

Facility is available for all privileged Special passengers and senior citizens. Facilities are signposted and identified with the standard International Sinology. Passenger with such needs should notify their airlines ahead of their visit. They can contact concerned airlines for wheel chair service on their special counters in Arrival and Departure Halls/Concourse Hall.

Fast track for arriving/departing formalities, ramp for passenger using wheel chair and specified parking for special persons are also available.

Special Care
X Islamabad International Airport - IIAP
Islamabad, Pakistan ›