apm.iiap@paa.gov.pk

Passenger Facilitation (Porter) Services (PFS)

Available 24/7 to assist you and your luggage through the quickest and most convenient routes.

Service Charges & Counters

Domestic

Rs. 200

International

Rs. 400

Where to find us:

Arrivals:
  • Domestic: Near Belt No. 7
  • International: After Customs
Departures:
  • Domestic: Level-III Concourse
  • International: Level-III Concourse

Passenger Guide & Cautions

  • Official Porters Only: Acquire services only from designated PFS counters.
  • Coupon Slip: Always take your fresh Coupon Slip from the counter staff.
  • Keep Your Slip: Ensure the slip has your Flight No. and Date. Do not return it to the porter.
  • One-Time Payment: Pay only once at the counter; do not pay the porter directly.
  • Identification: Only use porters in the designated airport uniform.
Porter Service Counter

Complimentary Trolleys

Over 2,200 trolleys are available free of charge at drop lanes and briefing areas.

Free Baggage Trolleys

Special Care for Seniors & Disabled Citizens

We provide prioritized facilities for special passengers, including:

  • Fast-track arrival/departure formalities
  • Dedicated ramps for wheelchair access
  • Specified parking for special persons
  • International Signology for easy navigation
Note: Please contact your airline in advance to arrange wheelchair services at their dedicated counters.
Special Assistance